Need help with OrdPal? Email us at info@nordmindai.com and we'll get back to you as soon as we can.
Use a sharp, well-lit photo with the text facing the camera. Very small, curved, handwritten, or heavily stylized text may not be recognized.
No. Apple Vision recognizes text on your iPhone or iPad. Extracted text may be sent to OpenAI for vocabulary suggestions, and a selected word with its surrounding text is sent for its explanation. Scene photos are sent to OpenAI once for scene analysis; after that they are stored only on your device, never on our servers.
Open the iOS Settings app → tap your name at the top → Subscriptions → OrdPal Pro → Cancel Subscription. Your access continues until the end of the current billing period.
Sign in with the same Apple ID that purchased the subscription, then tap "Restore Purchases" on the paywall screen.
Refunds are handled by Apple. Visit reportaproblem.apple.com to request one.
Open OrdPal → Profile → Delete Account. This permanently removes all your data.